Shipping Policy

At DreamyFinds, we are committed to delivering your orders quickly, safely, and efficiently across India. Please read our shipping policy below to understand how we process and deliver your orders.

Order Processing

• Orders are processed after successful order placement and verification.

• Orders are generally dispatched within 1–2 business days after successful order confirmation and verification.

• Prepaid orders are usually processed faster as they do not require additional confirmation.

• For Cash on Delivery (COD) orders, our team may contact customers for order verification before dispatch.

• If a customer is unreachable or unable to confirm the order, dispatch may be delayed or the order may be cancelled.

Shipping Charges

• We offer Free Shipping on all eligible orders across India unless otherwise mentioned on the product page.

• Any applicable shipping charges, if any, will be clearly displayed during checkout before payment.

Shipping Time

• Most orders are delivered within 5–7 business days from the date of dispatch.

• Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

• Deliveries to remote or rural locations may require additional time.

Order Tracking

Once your order has been dispatched, you will receive shipment tracking details via email, SMS, WhatsApp, or your registered mobile number, wherever applicable.

You can also track your order using the Track Your Order page available on our website.

Shipping Updates

We regularly provide order-related updates through email, SMS, WhatsApp, or phone calls whenever applicable.

Customers are requested to provide accurate contact details to receive timely order updates.

Shipping Partners

DreamyFinds works with trusted logistics partners, including Shiprocket-supported courier services, to ensure reliable delivery across India.

Delivery Delays

While we make every effort to deliver your order within the estimated timeline, delays may occasionally occur due to:

• High order volumes

• Courier network disruptions

• Weather conditions

• Public holidays

• Government restrictions

• Incorrect or incomplete shipping addresses

• Customer unavailability during delivery attempts

We appreciate your patience in such situations and will keep you informed whenever possible.

Incorrect Address Information

Customers are responsible for providing accurate shipping details while placing an order.

DreamyFinds shall not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions regarding shipping or delivery, please contact our Customer Support Team through the Contact Us page on our website.

Our team generally responds to customer queries within 24–48 business hours.