Shipping Policy

At DreamyFinds, we strive to deliver your orders quickly and safely.

Order Processing

• Orders are processed after successful order placement and verification.
• Prepaid orders are generally processed faster since no additional confirmation is required.
• For Cash on Delivery (COD) orders, our team may contact customers for order verification before dispatch.
• If a customer is unreachable or unable to confirm the order, dispatch may be delayed or the order may be cancelled.

Shipping Time

• Most orders are delivered within 5-7 business days from the date of dispatch.
• Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
• Remote and rural locations may require additional delivery time.

Order Tracking

• Once your order is confirmed and shipped, tracking details will be shared through the registered mobile number and email address.
• Customers can track their orders using the tracking information provided after dispatch.

Shipping Updates

• We regularly provide order-related updates through email, SMS, WhatsApp, or phone calls whenever applicable.
• Customers are advised to provide accurate contact information to receive timely updates.

Shipping Partners

• DreamyFinds uses trusted logistics partners, including Shiprocket-supported courier services, to ensure reliable delivery across India.

Delivery Delays

While we make every effort to deliver orders within the estimated timeline, delays may occasionally occur due to:

• High order volumes
• Courier network disruptions
• Weather conditions
• Government restrictions
• Incorrect or incomplete shipping addresses
• Customer unavailability during delivery attempts

Incorrect Address Information

Customers are responsible for providing accurate shipping details. DreamyFinds shall not be responsible for delays or failed deliveries resulting from incorrect address or contact information provided by the customer.

Contact Us

For any shipping-related questions or concerns, please contact our customer support team through the Contact Us page on our website.